Amsoil BuyGreatOil.com

PRIVACY POLICY

EFFECTIVE August 1, 2023

BuyGreatOil.com and its associated brands are committed to protecting the privacy and security of the information provided by our customers. Your privacy is important to us, and we make every effort to safeguard the information you provide when interacting with our websites, contests and communications with our employees. Our Privacy Policy was developed to help you understand the types of information we might collect when you visit our websites, including AMSOIL.com, or interact with us in other ways. It also explains how we may use that information, whether we disclose it to anyone and the choices you have regarding our use of, and your ability to review, correct, object to, or erase that information. If you have questions or concerns regarding this statement, please contact [email protected].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If you have memberships, such as an AMSOIL Preferred Customer membership, we may notify you of Privacy Policy updates by email so you will be aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. By your continued use of our websites and services and input of personal information, you are subject to the terms of this Privacy Policy, as amended from time to time.

Whose Information is Gathered by BuyGreatOil.com and for What Purpose?

BuyGreatOil.com collects information from individuals who engage with us on the Internet via our websites and the websites of our associated brands. We also collect data from individuals who request more information, such as requesting that a catalog be mailed to them, and those who subscribe to our publications, download additional information from our website, interact with us on social media and enter our contests. Additional information is also requested from anyone who subscribes to services we provide. This information is gathered for the purposes of enhancing the customer experience at BuyGreatOil.com and our affiliated websites, and to continually improve the quality of our products and services for our customers. BuyGreatOil.com does not sell information to outside parties at any time, for any reason. Additionally, users can adjust and remove information at their own discretion at any time by selecting the ‘Unsubscribe’ or ‘Update my preferences’ link included in our emails.

What Personal Information Does BuyGreatOil.com Gather?

We store any information you enter on our website through the actions you take and any submissions you make to forms, menus or other inputs. Examples include the following:

• • Information You Give Us
    You provide most such information when you search, buy, post, participate in a contest or questionnaire or communicate with customer service. For example, you provide information when you search for a product; place an order through our online store; provide information in your account or profile; communicate with us by phone, email or otherwise; complete a questionnaire or a contest entry form or use our services and request information. As a result of those actions, you might supply us with such information as your name, address, phone number and email address; names of persons or businesses to whom purchases have been shipped, including addresses and phone numbers; email addresses of your associates and other people with whom you share our content; emails directly to us; credit card information or financial information, including Social Security or tax identification numbers, which might be needed with different account types.

• • Navigational Information
    Examples of navigational information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address associated with your activities; password(s) to our services; computer and connection information, such as browser type, version and time zone setting; browser plug-in types and versions; operating system and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through and from our website, including date and time; cookie number (when applicable); and pages/products you viewed or searched for during your visit. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects) or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including pageresponse times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouseovers) and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

• • Mobile Information
    Most mobile devices provide users with the ability to disable location services. These controls are often located in the device’s settings menu. For information about specific devices, see your device manufacturer’s support documentation or your carrier’s website. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer. If you have not disabled your device’s location services, that information would be available to us

• • Call Center Logs
    BuyGreatOil.com uses voice recording and tracking software for customer service. In addition to information we collect on our website, our call recording software records calls to our 888-498-7778 toll free number. When you call us to place an order or request assistance, any information provided may be used in future interactions, such as assistance with order completion, answering inquiries or resolving a customer issue. This information may also be used to send you email about our products and services. You can opt out of receiving specific types of email by selecting the ‘Unsubscribe’ link included in each email. We may link information we store with analytics software to personal information you submit at our call center.

• • Information from Other Sources
    Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information and page-view information from some third parties with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising or other services; search-term and search-result information from some searches conducted through the Web search features offered by Google™ Analytics; search results and links, including paid listings (such as Sponsored Links); and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

• Account Information
  Examples of account information you can access easily at BuyGreatOil.com or our affiliate AMSOIL.com include up-to-date information regarding recent orders; personally identifiable information (including name, email, password, account communications and personalized setting preferences for services and address book entries); payment settings (credit card numbers and CSV numbers are not stored with your account and need to be entered at each transaction, unless otherwise noted); email notification settings (which can be controlled from individual email updates and newsletters by opting out at any time or by contacting [email protected] or [email protected] and requesting that their information be changed or removed from our records); and any order details which have been saved in EZ Online Order Forms or wish lists.